MANAGEMENT OF SERVICE OPERATIONS
MANAGEMENT OF SERVICE OPERATIONS
2015 Fall Term
3 Units
Info Tech & Supply Chain Mgmt 466
An overview course which applies production techniques and concepts to service organizations through the case study method. Problems of producing services will be compared and contrasted to manufacturing. Special demands for organization and control will be reviewed, as well as the identification of elements of success.
Other Requirements: PREREQ: ITSCM 306, ADMISSION TO UPPER DIVISION AND 2.5 COMBINED CUMULATIVE GPA FOR BUSINESS MAJORS
Class Schedule
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