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INFORMATION TECHNOLOGY SERVICE MANAGEMENT
INFORMATION TECHNOLOGY SERVICE MANAGEMENT
2019 Spring Term
3 Units
Info Tech & Supply Chain Mgmt 772
The course is designed to introduce information technology service management in a variety of enterprise and service industry settings. Concepts of IT service management based on contemporary best practices such as ITIL are covered. The course will cover the mangement of service systems, IT service system design, operations, and management.
Other Requirements: PREREQ: MUST BE ADMITTED TO A COBE GRADUATE DEGREE PROGRAM
Class Schedule
Disclaimer
- This schedule is informational and does not guarantee availability for registration.
- Sections may be full or not open for registration. Please use WINS if you wish to register for a course.
| Section Details | Meeting Details & Topic | Instructor | Syllabus | ||
|---|---|---|---|---|---|
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01-LEC 2966
3 Units
|
03/18 - 05/11 (8W2) | W 6:30 PM - 9:50 PM |
Roger Yin
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| Students must have access to the internet and an internet browser | |||||
