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INFORMATION TECHNOLOGY SERVICE MANAGEMENT

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INFORMATION TECHNOLOGY SERVICE MANAGEMENT

2018 Spring Term

3 Units

Info Tech & Supply Chain Mgmt 772

The course is designed to introduce information technology service management in a variety of enterprise and service industry settings. Concepts of IT service management based on contemporary best practices such as ITIL are covered. The course will cover the mangement of service systems, IT service system design, operations, and management.

Other Requirements: PREREQ: GRADUATE STANDING OR CONSENT OF THE INSTRUCTOR

Class Schedule

Disclaimer

  • This schedule is informational and does not guarantee availability for registration.
  • Sections may be full or not open for registration. Please use WINS if you wish to register for a course.
Section Details Meeting Details & Topic Instructor Syllabus
 
22-LEC 4307
3 Units
01/22 - 05/11 (1)
Li-Chung Yin
WEB BASED
Online classes will bill at $637.43 per credit for all students. Students must have access to the internet and an internet browser.

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