INFORMATION TECHNOLOGY SERVICE MANAGEMENT
2015 Spring Term
Info Tech & Supply Chain Mgmt 772
The course is designed to introduce information technology service management in a variety of enterprise and service industry settings. Concepts of IT service management based on contemporary best practices such as ITIL are covered. The course will cover the mangement of service systems, IT service system design, operations, and management.
Other Requirements: PREREQ: GRADUATE STANDING OR CONSENT OF THE INSTRUCTOR
- This schedule is informational and does not guarantee availability for registration.
- Sections may be full or not open for registration. Please use WINS if you wish to register for a course.
|Section Details||Meeting Details & Topic||Instructor||Syllabus|
|01/20 - 05/19 (1)||
|Online classes will bill at $619 per credit for all students. Students must have access to the internet and an internet browser.|