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INFORMATION TECHNOLOGY SERVICE MANAGEMENT
INFORMATION TECHNOLOGY SERVICE MANAGEMENT
2014 Fall Term
3 Units
Info Tech & Supply Chain Mgmt 772
The course is designed to introduce information technology service management in a variety of enterprise and service industry settings. Concepts of IT service management based on contemporary best practices such as ITIL are covered. The course will cover the mangement of service systems, IT service system design, operations, and management.
Other Requirements: PREREQ: GRADUATE STANDING OR CONSENT OF THE INSTRUCTOR
Class Schedule
Disclaimer
- This schedule is informational and does not guarantee availability for registration.
- Sections may be full or not open for registration. Please use WINS if you wish to register for a course.
| Section Details | Meeting Details & Topic | Instructor | Syllabus | ||
|---|---|---|---|---|---|
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01-LEC 4317
3 Units
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09/03 - 12/23 (1) | W 6:30 PM - 9:00 PM |
Roger Yin
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